Notice of Data Breach at Choice Health
Date: 10/21/22
Choice Health Insurance LLC is an insurance brokerage that helps individuals enroll into your health insurance plan. As a result, they maintain certain personal information about individuals whom they assisted in enrolling in such policies. Choice Health recently experienced a security incident that may have resulted in unauthorized access to your personal information of certain policy holders. A letter was mailed to all members that were personally affected. At this time, we are not aware of any misuse of personal information.
WHAT HAPPENED?
On May 14, 2022, Choice Health learned an unauthorized person was offering to make available data allegedly taken from Choice Health on or about May 7, 2022. We promptly began an investigation into the claim and determined that due to incorrectly applied security settings for a database, certain database files had been available through the Internet.
WHAT INFORMATION WAS INVOLVED?
The files obtained by the unauthorized individual contained the following types of personal information, which may have included: first and last name; mailing address; date of birth; health insurance policy number, Medicare number, Medicaid number; Social Security number; and health insurance information.
WHAT WE ARE DOING
Upon learning of the incident, Choice Health promptly corrected the security settings on the database and confirmed it is no longer accessible through the Internet. They have also taken steps to enhance their data security measures to prevent the occurrence of a similar event in the future, including requiring multi-factor authentication for all access to database files.
Choice Health encourages affected individuals to remain vigilant for identity theft by regularly reviewing their account statements, explanations of benefits from their health insurer, and to monitor other accounts closely.
Choice Health encourages affected individuals to remain vigilant for identity theft by regularly reviewing their account statements, explanations of benefits from their health insurer, and to monitor other accounts closely.
FOR MORE INFORMATION
We regret this incident and any inconvenience it may cause you. If you have any questions or concerns, please contact us toll-free by calling 1-800-941-2227.