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POWER Account Payments

Please call MHS Member Services if you have any questions about HIP PAC payments or the restart of cost sharing.

Pay Your POWER Account Contribution

Pay Online

Pay Your PAC with Rewards

Ways to Pay

Keep your HIP Plus benefits! 

Be sure you pay your POWER Account contribution in full before the 1st of each month. You can pay each month, or you may choose to pay ahead for multiple months at any time during your eligibility period. If your income increases or decreases, your PAC will be recalculated based on the new income amount.

MHS makes it easy to pay. Choose from the following ways to pay:

Include payment voucher from the bottom of your invoice with your payment, check or money order. Please write your check out to Managed Health Services or MHS.

Mail Payment to:

Managed Health Services

PO Box 2983,

Omaha, NE 68103. 

You can make your HIP monthly payment by logging into your MHS Member Portal Account. Online payment options also include bank account deduction, automatic payment, credit or debit card, or bank account number. 

Pay your POWER Account Contribution at a MoneyGram Location.

  1. Find MoneyGram locations – more than 41,000 locations inside retailers like CVS/pharmacy, Dollar General, Family Dollar, Walmart and many more
  2. Bring these items with you:
    • Cash: enough for your payment
    • Your MHS Member Identification Number (MID) found on your member ID card
    • Receive Code: 15200
  3. Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone, or use the MoneyGram kiosk to complete your transaction.

(Payment processes may vary depending on your location. Simply ask an associate for help.) 

Pay over the phone with a credit or debit card or an electronic check through our Interactive Voice Response (IVR) system by calling MHS at 1-877-647-4848 (TTY: 1-800-743-3333) 24 hours, 7 days a week. Live agents are available Monday through Friday from 8 a.m. to 8 p.m.

Complete and send MHS the Authorization Agreement for Electronic Funds (EFT) form included with your invoice. Note: It may take multiple billing cycles after you mail in the completed form before the amount is automatically deducted from your account.

Employers, non-profits and other non-members can make some or all of your POWER Account contribution. Anyone paying on your behalf needs to complete the Employer, Non-Profit or Non-Member Payer form. If your employer pays some of your POWER account contribution, and you think the employer has not paid MHS, please contact your employer. You are responsible for the entire amount due, including any amount that your employer may fail to pay. You may be given extra time to pay if your employer failed to make their payment. Contact MHS Member Services if this happens.

Discuss this option directly with your employer. Have your employer complete and send MHS the Employer Payroll Deduction Authorization form included with your invoice.

Do you have more than one family member in your household responsible for a payment? You can pay MHS using one payment method by paying by check or MoneyOrder. Include all family members’ HIP identification numbers (found on your POWER Account invoice) with the payments.

You can now pay your monthly POWER Account Contribution with My Health Pays® Rewards! Call MHS Member Services at 1-877-647-4848 to make a payment with rewards today. Learn how you can earn My Health Pays® rewards. 

Scan the “Pay Now” QR code on your POWER Account invoice or email reminder to make a payment online via the MHS Member Portal. 

Last Updated: 06/27/2024